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really helped us...... to be brilliant with customers.
Steve Carson, Retail Director, Argos
Customer Centricity really is the core of business. Stephen is a customer guru of our times
Mark Price, ex-MD Waitrose
..gave us key insight that helped us to really shape our future strategy.
Jo Foley, Senior Director, Asda
For the first time, I have absolute clarity about what we need to do.
CEO, leading UK insurer
Supported by our technology partner, MetricsLS, we read and digest the millions of words shared by your customers. To turn this widely neglected and underused feedback source into a small number of actionable priorities to help you grow your business.Find out more